General Information

Do you offer free samples? 

Unfortunately, we do not offer free samples. However, we're working on sample packs for purchase. 

When is my coffee roasted?

We roast our coffee every week based on what we expect to sell. Therefore, your coffee should be fresh when it gets to you.

Do you offer free shipping on every order?

We offer free shipping on orders over $60 anywhere in the United States. This discount should be applied automatically at checkout. For orders under $60, we charge a flat shipping rate of $5.99.  

Do you offer free local delivery?

Yes, we offer free local delivery for orders within a 10-mile radius of our location. 


I'm having trouble tracking my order, what can I do?

If you can't track your order, please make sure you are using the most up-to-date browser. If you still can't track your order, please message us on our Contact Us page and we will happily solve your issue.

Refund Policy

       Returns and Refund 

Please get in touch with us if you're unhappy with your order, and we'll make it right. We hope you love your choices, but if for any reason you wish to return or exchange it, we accept returns for whole-bean coffee only within 30 days of package receipt. Please let us know what you want to do through the Contact  Us page, and we will handle the rest. Please send us an email before returning anything so that we have a chance to fix the problem first or exchange it for free.


 Privacy Policy 

  • We place a high priority on safeguarding your privacy and personal information.
  • The names, addresses, or email addresses of Moii Coffee consumers are NEVER sold or rented to a third party.
  • We occasionally send emails with information on new products, exclusive sales, etc.
  • Click the unsubscribe link at the bottom of any email you receive from us if you do not want to continue receiving our newsletters or emails.

       What we collect

When you shop online with Moii Coffee, we get the data we require from you to complete your transaction. Your name, address, phone number, and email address may be included in this. 

We gather anonymous data on user behavior on our website to make it better. We might share this information with our associates or other outside businesses.