FAQ

General Information

Do you offer free samples? 

Unfortunately, we do not offer free samples. However, we're working on sample packs for purchase. 

When is my coffee roasted?

We roast our coffee every week based on what we expect to sell. Therefore, your coffee should be fresh when it gets to you.

Do you offer free shipping on every order?

We offer free shipping on orders over $60 anywhere in the United States. To get free shipping on your order, enter the code "FREE" at checkout. For orders under $60, we charge a flat shipping rate of $5.99.  

Do you offer free local delivery?

Yes, we offer free local delivery for orders within a 15-mile radius of St. Louis University. 

Orders

I'm having trouble tracking my order, what can I do?

If you can't track your order, please make sure you are using the most up-to-date browser. If you still can't track your order, please message us on our Contact Us page and we will happily solve your issue.